About Us

Owner and President Carol Hamlin Buczek, CTIS has more than 26 years experience as a tour coordinator and continues to strive to offer the very best in customer service.

Take a look at our site and feel free to drop a line on the contact page to let us know what you’d like to see. Thanks so much for the opportunity to share fun trips with you. At Tours By Design, it’s all about fun!

I enjoy working with Carol very much. She is accommodating and goes out of her way to please. She will do whatever it takes to make our trips exactly what we want and I really appreciate all her hard work and consideration for our group. Her tours are very well-planned and organized. It is a pleasant experience to work with such a fine organization.


– June Prevost, Director
Singing Hills Seniors


See our video for more information on the services we provide!


In addition to being a member of the American Bus Association, Tours By Design is a proud member of the following Chambers of Commerce:  New Hartford, Rome, Trenton, and Herkimer County.  We are involved in the community and support community activities.  Owner Carol Hamlin Buczek is also a long-time member of the Mohawk Valley Business Women's Network.  And Carol has been actively involved with the American Cancer Society's Relay for Life and Making Strides Against Breast Cancer programs.  She is also a life-member of the VFW Auxiliary Post 982.